The California Consumer Privacy Act: Compulink Healthcare Solutions Privacy Policy

The California Consumer Privacy Act (“CCPA”), Ca. Civil Code §§ 1798.100-1798.199, gives California consumers certain privacy rights related to their personal information. These rights are in addition to the privacy rights set forth in Compulink Healthcare Solution’s general consumer Privacy Policy.

The first section of this document describes the rights of California consumers under the CCPA. Compulink Healthcare Solutions will not discriminate against any consumer because the consumer chooses to exercise any of its rights. Consumers have the right to receive notice, request to be removed from our communications database or request access to the data we collect. To submit a request, email us at

Below is a “Notice of Collection” that sets forth the categories of personal information we collect and how we use this information. The second section of this document sets forth our general consumer Privacy Policy.

Notice of Collection

The purpose of this Notice of Collection (“Notice”) is to inform consumers of the categories of Personal Information (as defined below) that Compulink (collectively, the “Company” or “we” or “us”) collects and the purposes for which we use such information.

We collect and use this information for business purposes only and consistent with applicable laws.

The following lists the categories of personal information Compulink collects and, for each category, the business or commercial purpose for which the information is used. If you have any questions or concerns about our privacy practices, please call 1-800-456-4522 or email us at

Categories of Personal Information we collect and how we use the information:

Information You Provide to Us: When you visit our website and elect to complete a contact form, we collect the information you provide to us:  your name, business name, mailing address, phone number and email address.  We use this information to maintain our contact database and send communications about our software and the services we offer.

Other Information Collected When You Use Our Website: We also collect information about your operating system and browser, IP address and device identification numbers. We use this information to better understand our site users and market our services.

We do not sell your information to any third parties or vendors.

General Consumer Privacy Policy

Compulink Healthcare Solutions

Compulink Healthcare Solutions (“Compulink”, “we”, or “us”) respects your privacy. This policy explains how we treat personal information we obtain from clients, other authorized users of our products and services, prospective clients, and users of the Compulink Advantage Web site (the “Compulink Site”). This policy is part of the terms and conditions that govern use of the Compulink Site.

We use the Compulink Site to make information, products and services available to a diverse group of people who are interested in Compulink Healthcare Solutions, and its products and services, including present and prospective clients, healthcare IT professionals, investors and members of the general public (collectively, the “Compulink Community”). As used in this Privacy Policy, “you” refers to you as a member of the Compulink Community, whether you are acting on your own behalf or as a representative of another person or entity.

The Information We Obtain

We collect the information we need to provide the Compulink Community with the information, products and services that members of that community request and to update, promote, and distribute our products and services to meet the needs of the Compulink Community as they evolve.

If you request information, products or services from Compulink, we will ask you to provide the information we need to respond to your request. No one is required to provide any information to us at any time. However, if you do not provide us with the information we request, we may be unable to provide you with the information, products or services you have asked for. In other cases, your decision not to provide us with information may preclude your access to certain features and functions of products and services we offer.

We also obtain information through the Compulink Site, by using forms posted on or linked to the site that seek information including your interests and concerns, preferences for products and services, or contact information. We also seek information through email, and in other routine, lawful operations that we conduct in the ordinary course of business operations.

These operations may include the use of common data-gathering functionality, such as cookies and other devices that collect certain standard information generated by Web browsers pertaining to users of the Compulink Site, such as IP addresses, access times, and their experience using one or more web sites operated by or on behalf of Compulink.

Clients and Other Authorized Users

Clients of Compulink products and services may use the sections of the Compulink Site reserved for client use (login required) solely as their respective agreements permit. Other authorized users of information resources available on or through this site may use them solely as and to the extent that have been authorized to do so. We request information from clients and other authorized users to authenticate them and verify their authorized use of the, products, services and other resources we provide.

Promotional Offers

Promotion offers are governed by their terms and conditions. We may request information from those responding to offers to determine eligibility and to process and fulfill eligible responses.

We do not request any patient information through the Compulink Site.

We do not intend the Compulink Site to be used by children under the age of thirteen (13) and we do not knowingly collect or retain any information from them.

How We Use the Information Provided

We use the information we obtain to:

  • Provide clients and authorized users with products, services and information resources;
  • Develop new and updated products, services and information resources;
  • Administer, protect, and manage the Compulink Site, our products, services and information resources; and
  • Communicate concerning our products, services and information, which includes marketing and promotions, including the processing and where applicable, fulfillment of promotional offers.

These uses may involve disclosure of this information to vendors, technology and marketing partners, resellers and others who assist us in the development, marketing, sales, and support of our products and services. We may use and disclose aggregated, non-personal information derived from our operations for a variety of development, promotional, communications, and other business purposes. If we wish to use your name, likeness, or other personally identifiable information for promotional purposes or corporate communications, we will seek your permission before doing so.

Disclosures of Information

We may disclose certain information we obtain in order to provide certain products, services and information resources and to develop, promote, and support our products and services, solely as our agreements with our clients, other authorized users, vendors, technology partners, marketing partners and others permit. In order to ensure continuity of the Compulink Site and the integrity and availability of the information required to provide it and our products and services, information provided to us may be backed up or archived, and this may include the storage of information at facilities operated by our vendors. Finally, we may disclose information as we believe necessary to: (a) comply with applicable law and regulations, which may include disclosures made in response to any subpoena, document request, or other legal request seeking the disclosure of information that appears to have been lawfully issued; (b) perform under and enforce the terms and conditions under which our products and services are provided; and (c) exercise Compulink’s legal rights in its products, services and resources and to otherwise protect its assets. The information we obtain in connection with the Compulink Site is not sold, rented, or otherwise disclosed to any person or entity except as this policy states.

Compliance, Questions and Concerns

We monitor our compliance with this policy. Questions or concerns should be directed to:

Compulink VP of Marketing, or 800.456.4522.

Complaints will be acknowledged, investigated, resolved between us and the parties concerned when possible, and reported to governmental authorities as the applicable law requires and as appropriate.

Changes to this Policy

We reserve the right to change this policy at any time. We will make reasonable efforts to post a notice on the Compulink Site to alert you to changes in this policy. You are welcome to contact us at any time with any questions you may have about this policy, including questions as to whether the posted policy has been changed. Unless a notification of the change in policy states otherwise, changes to this policy are effective as of the date and time posted.

Policy Effective Date: January 15, 2010

Date Last Updated:  January 14, 2020